Published: 2020-07-05

Research Article

How CRM Components Impact Customer Loyalty: A Case from Bangladesh Banking Industry

Rashed Al Karim, Wardha Habiba

43-61

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Understanding the Parental Challenges in Raising Autism Children

Naziah Binti Abd Kadir

62-75

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Antecedents of Knowledge Acquisition in Micro, Small and Medium Enterprises

Bernice Korkor Gligah Gligah, Norzaidahwati Zaidin , Eugene Okyere-Kwakye

76-91

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A Mediating Effect of Green Market Orientation on the Environmental Performance: From a Literature Review to a Conceptual Framework

Sandy Francis Peris, Kamisah Supian , Mohammad Waliul Hasanat , Md. Naim Hossain

92-118

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Implementation of TQM Pillars in A Manufacturing Factory: An Empirical Case Study

Md. Sagar Islam Khan, Sourav Paul , Sanatan Sushil

119-134

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Administrative Supervisors’ Rating of Desktop Publishing Competencies Possessed by Office Technology and Management Graduate Workers in North-West Nigeria Polytechnics

Ado Garba Gude

135-144

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