Public Value Creation in the Digital Age: Challenges and Opportunities for E-Government
- Keywords:
- E-government, Public Value, Digital Transformation, Citizen Engagement, Digital Divide, Governance Innovation, Cybersecurity
- Abstract
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Digital transformation of government services offers unprecedented opportunities to enhance public value through improved efficiency, transparency, and citizen engagement. This paper examines the dual challenges and opportunities of e-government in creating public value, analyzing how digital tools can reshape governance while addressing critical barriers to implementation. The study proposes strategic pathways for maximizing public value, emphasizing the need for inclusive digital infrastructure, robust data governance frameworks, organizational transformation, and meaningful citizen participation. It concludes with recommendations for policymakers to harness digital technologies as tools for strengthening rather than undermining democratic governance and public trust in the digital age.
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- 2019-04-30
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- Research Article
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