Satisfaction Level of Health Insured and Financial Profitability of Health Insurance Companies from Health Insurance Product
DOI:
https://doi.org/10.31580/jpvai.v2i4.1155Keywords:
Health insurance, Satisfaction level, Financial profitability, Insurance CompaniesAbstract
The research is focused on finding whether the insurance companies are providing health insurance to their clients are enough to meet their expectations or the employees are bound to pay the premium for availing the employer-based health insurance. Another part of the study is focused on finding the financial profitability of health insurance companies particularly, from the health insurance product they are offering to their clients. The premium these companies charging are enough to generate the profitability of health insurance companies or there is not any significant impact on their profitability from this product. It is obvious that a sick employee would be less interested in his or her work and the ratio of absenteeism will increase. The main purpose is to evaluate if providing health insurance is a profitable activity for both sides. This research was conducted through primary data; the data has been collected with the help of adopted questionnaire and a sample size is of 70 respondents. It is found from the research that employees are moderately satisfied with employer-based insurance facility and there is not any significant difference between premium paid and utilized. So, insurance companies are earning less from health insurance product.
References
Aamir, S., & Qureshi, H. A. (2012). Level of satisfaction with employer-based private health insurance in Pakistan. International journal of business and commerce.
Abd, R. A., & Izham, M. (2016). Measuring satisfaction level with health insurance. Value in health.
Ajmal, J., & Haq, R. u. (2015). Willingness to purchase health insurance in Pakistan. Population and health working paper series.
Baker, D. (2015). Job lock and employer- provided health insurance: evidence from the literature . Washington, DC: AARP real possibilities public policy institution .
M.Sabbir, R., Osman, M., Fadi, A., Abdel, F., & Nusrtae, A. (2014). Factors determining customers' repurchase intention of healthcare insurance products in Malaysia. proceedings of the Australian academy of business and social sciences conference. Malaysia: in partnership with the journal of developing areas.
Perminus, K. N., & Wilson, M. (2017). Effect of premium pricing strategy on the profitability of insurance firms in Kenya. International journal of finance and accounting.
Pohwani, P., Khoso, J. R., & Ahmed, W. (2019). Impact of Foreign Aid on Economic Growth of Pakistan. Journal of Public Value and Administration Insights, 2(1), 18-25.
Tavakol, M. (2011). Making sense of cronbach's alpha. International journal of medical education .
Varier, M. (2016). Satisfaction of health insurance policy holders: comparison between public and private sector. Interntional journal of engineering science and computing.
Weiss, N. (2012). Introductory statistics . pearson education.
