Does technology improve customer satisfaction and loyalty? A comparative study of Islamic and conventional banks. Journal of Management Info, [S. l.], v. 9, n. 2, p. 158–173, 2024. DOI: 10.31580/jmi.v9i2.2662. Disponível em: https://readersinsight.net/jmi/article/view/2662. Acesso em: 7 nov. 2025.