A conceptual study on investigating the effect of innovation, transformational leadership and work stressor on employee performance of SMEs in Pakistan
Main Article Content
Abstract
The understanding of elements contributing to employee performance of small and medium enterprises (SMEs) in Pakistan is still deficient. As the SMEs of Pakistan have had difficulty surviving in their early years, their initial failure rate is 90% -95%. Initially, this is a concept paper to provide useful insights into the relationship between organizational innovation, transformational leadership, and work stressor on employee performance of small and medium enterprises (SMEs) in Pakistan's manufacturing sector. The relationship between organizational innovation, transformational leadership, and work stressor and their effect on overall employee performance is established through a review of the literature. The mediating role of creativity was also an attempt to explore. In order to reach the optimum level of employee performance to increase the outcome of SMEs in Pakistan, it is mandatory to provide an open and supportive environment to employees so they can cultivate their creative ideas. This study mainly focused on the factors that directly influence employee creativity to ensure progress in employee performance. This study emerged from the fact that a very limited study is being carried out on this issue, and further research should be carried out in this field, especially in Pakistan. A model is proposed, and hypotheses will be developing and discussed based on theoretical considerations. The findings of this study can contribute to business practice by informing employee performance, improvement strategies. Business leaders could gain additional insights into strategies to engage and motivate employees to improve performance.
Downloads
Article Details
Section

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish in this journal agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licenced under a Creative Commons Attribution License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (see The Effect of Open Access).
How to Cite
References
Akhtar, S., Raees, R. and Salaria, M. (2011), "The impact of firm, location and ownership specific factors on foreign market performance of Pakistani SMEs", in International Conference on Technology and Business Management, pp. 28-30.
Alzghoul, A., Elrehail, H., Emeagwali, O. L. and AlShboul, M. K. (2018), "Knowledge management, workplace climate, creativity and performance", Journal of Workplace Learning. DOI: https://doi.org/10.1108/JWL-12-2017-0111
Amabile, T. (2004), "Innovation & creativity quotes", Retrieved July, Vol. 27, pp. 2004.
Amabile, T. M. (1998), How to kill creativity, Harvard Business School Publishing Boston, MA.
Amabile, T. M., Collins, M., Conti, R. and Phillips, E. (1996), "Creativity in context. Update to the social psychology of creativity. Boulder, Colorado", in. Westview Press Inc.
Anderson, N., Potočnik, K. and Zhou, J. (2014), "Innovation and creativity in organizations: A state-of-the-science review, prospective commentary, and guiding framework", Journal of management, Vol. 40 No. 5, pp. 1297-1333. DOI: https://doi.org/10.1177/0149206314527128
Arnold, H. J. and Feldman, D. C. (1982), "A multivariate analysis of the determinants of job turnover", Journal of applied psychology, Vol. 67 No. 3, pp. 350.
Arshad, M. Z. and Arshad, D. (2018), "Innovation capability, absorptive capacity and SMEs performance in Pakistan: The moderating effect of business strategy", Journal of Technology and Operations Management, Vol. 13 No. 2, pp. 1-11. DOI: https://doi.org/10.32890/jtom2018.13.2.1
Azhar, S. and Choudhry, R. M. (2016), "Capacity building in construction health and safety research, education, and practice in Pakistan", Built Environment Project and Asset Management. DOI: https://doi.org/10.1108/BEPAM-09-2014-0044
Aziz, A., Abdul Rahim, N. F. and Bukhari, S. M. (2017), "Mediating effect of entrepreneurial self efficacy between social networks, environmental dynamism, and entrepreneurial self-leadership and new venture success", Asian Journal of Multidisciplinary Studies, Vol. 5 No. 2, pp. 126-130.
Bass, B. and Avolio, B. (1995), MLQ multifactor leadership questionnaire, Mind Garden. DOI: https://doi.org/10.1037/t03624-000
Bass, B.M., 1985. Leadership: Good, better, best. Organ. Dyn. 13 (3), 26–40. DOI: https://doi.org/10.1016/0090-2616(85)90028-2
Beck, T. and Demirguc-Kunt, A. (2006), "Small and medium-size enterprises: Access to finance as a growth constraint", Journal of Banking & finance, Vol. 30 No. 11, pp. 2931-2943. DOI: https://doi.org/10.1016/j.jbankfin.2006.05.009
Bhutta, M. K. S., Rana, A. I. and Asad, U. (2007), "SCM practices and the health of the SMEs in Pakistan", Supply Chain Management: An International Journal.
Bilal, A. (2019), "Transformational leadership and innovative work behavior", in Academy of Management Proceedings. Academy of Management Briarcliff Manor, NY 10510, pp. 11866.
Bosiok, D. (2013), "Leadership styles and creativity", Online Journal of Applied Knowledge Management (OJAKM), Vol. 1 No. 2, pp. 64-77.
Buil, I., Martínez, E. and Matute, J. (2019), "Transformational leadership and employee performance: The role of identification, engagement and proactive personality", International Journal of Hospitality Management, Vol. 77, pp. 64-75. DOI: https://doi.org/10.1016/j.ijhm.2018.06.014
Cavanaugh, M. A., Boswell, W. R., Roehling, M. V. and Boudreau, J. W. (2000), "An empirical examination of self-reported work stress among US managers", Journal of applied psychology, Vol. 85 No. 1, pp. 65.
Choi, S., Jang, H. and Hyun, J. (2009), "Correlation between innovation and performance of construction firms", Canadian Journal of Civil Engineering, Vol. 36 No. 11, pp. 1722-1731. DOI: https://doi.org/10.1139/L09-070
Danish, R. Q., Qaseem, S., Mehmood, T., Ali, Q. M., Ali, H. F. and Shahid, R. (2019), "Work related stressors and teachers' performance: evidence from college teachers working in Punjab", European Scientific Journal (ESJ), Vol. 1 No. 4, pp. 158-173. DOI: https://doi.org/10.19044/esj.2019.v15n4p158
Dar, K. A., Iqbal, N. and Mushtaq, A. (2017), "Intolerance of uncertainty, depression, and anxiety: Examining the indirect and moderating effects of worry", Asian journal of psychiatry, Vol. 29, pp. 129-133. DOI: https://doi.org/10.1016/j.ajp.2017.04.017
Dar, M. S., Ahmed, S. and Raziq, A. (2017), "Small and medium-size enterprises in Pakistan: Definition and critical issues", Pakistan Business Review, Vol. 19 No. 1, pp. 46-70.
DATA, I. I. (2005), "Oslo Manual".
Deci, E. L. and Ryan, R. M. (2008), ""Facilitating optimal motivation and psychological well-being across life's domains": Correction to Deci and Ryan (2008)". DOI: https://doi.org/10.1037/0708-5591.49.3.262
Delmas, M. A. and Pekovic, S. (2018), "Corporate sustainable innovation and employee behavior", Journal of business ethics, Vol. 150 No. 4, pp. 1071-1088. DOI: https://doi.org/10.1007/s10551-016-3163-1
Dionne, S. D., Yammarino, F. J., Atwater, L. E. and Spangler, W. D. (2004), "Transformational leadership and team performance", Journal of organizational change management, Vol. 17 No. 2, pp. 177-193. DOI: https://doi.org/10.1108/09534810410530601
Drucker, P. F. (2007), Management challenges for the 21st century, Routledge.
Dutta, S., Lanvin, B. and Wunsch-Vincent, S. (2015), "The global innovation index 2017", Effective Innovation Policies for Development, Geneva: World Intellectual Property Organization.
Evans, L. (2001), "Delving deeper into morale, job satisfaction and motivation among education professionals: Re-examining the leadership dimension", Educational Management & Administration, Vol. 29 No. 3, pp. 291-306. DOI: https://doi.org/10.1177/0263211X010293004
Folkman, S. (1984), "Personal control and stress and coping processes: a theoretical analysis", Journal of personality and social psychology, Vol. 46 No. 4, pp. 839.
Ghafoor, A., Qureshi, T. M., Khan, M. A. and Hijazi, S. T. (2011), "Transformational leadership, employee engagement and performance: Mediating effect of psychological ownership", African journal of business management, Vol. 5 No. 17, pp. 7391-7403. DOI: https://doi.org/10.5897/AJBM11.126
Gilboa, S., Shirom, A., Fried, Y. and Cooper, C. (2008), "A meta‐analysis of work demand stressors and job performance: examining main and moderating effects", Personnel psychology, Vol. 61 No. 2, pp. 227-271. DOI: https://doi.org/10.1111/j.1744-6570.2008.00113.x
Glazer, S. and Beehr, T. A. (2005), "Consistency of implications of three role stressors across four countries", Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, Vol. 26 No. 5, pp. 467-487. DOI: https://doi.org/10.1002/job.326
Grover, S. L., Teo, S. T., Pick, D. and Roche, M. (2017), "Mindfulness as a personal resource to reduce work stress in the job demands‐resources model", Stress and Health, Vol. 33 No. 4, pp. 426-436. DOI: https://doi.org/10.1002/smi.2726
Gumusluoglu, L. and Ilsev, A. (2009), "Transformational leadership, creativity, and organizational innovation", Journal of business research, Vol. 62 No. 4, pp. 461-473. DOI: https://doi.org/10.1016/j.jbusres.2007.07.032
Hafeez, M. H. (2014), "Moderating effects of organizational learning capability on the relationship between innovation, branding and SMEs performance in sports industry of Pakistan", Universiti Utara Malaysia.
Hahn, M.H., Lee, K.C. and Lee, D.S. (2015), “Network structure, organizational learning culture, and employee creativity in system integration companies”, Computers in Human Behavior, Vol. 42, pp. 167-175. DOI: https://doi.org/10.1016/j.chb.2013.10.026
Hassan, M. U., Malik, A. A., Hasnain, A., Faiz, M. F. and Abbas, J. (2013), "Measuring employee creativity and its impact on organization innovation capability and performance in the banking sector of Pakistan", World Applied Sciences Journal, Vol. 24 No. 7, pp. 949-959.
Havermans, B. M., Brouwers, E. P., Hoek, R. J., Anema, J. R., van der Beek, A. J. and Boot, C. R. (2018), "Work stress prevention needs of employees and supervisors", BMC public health, Vol. 18 No. 1, pp. 642.
He, Z.-L. and Wong, P.-K. (2004), "Exploration vs. exploitation: An empirical test of the ambidexterity hypothesis", Organization science, Vol. 15 No. 4, pp. 481-494. DOI: https://doi.org/10.1287/orsc.1040.0078
Herrmann, D. and Felfe, J. (2014), "Effects of leadership style, creativity technique and personal initiative on employee creativity", British Journal of Management, Vol. 25 No. 2, pp. 209-227. DOI: https://doi.org/10.1111/j.1467-8551.2012.00849.x
Hirst, G., Van Knippenberg, D. and Zhou, J. (2009), "A cross-level perspective on employee creativity: Goal orientation, team learning behavior, and individual creativity", Academy of management journal, Vol. 52 No. 2, pp. 280-293. DOI: https://doi.org/10.5465/amj.2009.37308035
Hon, A. H. (2012), "When competency-based pay relates to creative performance: The moderating role of employee psychological need", International Journal of Hospitality Management, Vol. 31 No. 1, pp. 130-138. DOI: https://doi.org/10.1016/j.ijhm.2011.04.004
Hon, A. H. and Kim, T.-Y. (2007), "Work overload and employee creativity: The roles of goal commitment, task feedback from supervisor, and reward for competence", Current topics in management, Vol. 12, pp. 193-211.
Hon, A. H. and Lui, S. S. (2016), "Employee creativity and innovation in organizations", International Journal of Contemporary Hospitality Management. DOI: https://doi.org/10.1108/IJCHM-09-2014-0454
Hong, J., Hou, B., Zhu, K. and Marinova, D. (2018), "Exploratory innovation, exploitative innovation and employee creativity", Chinese Management Studies. DOI: https://doi.org/10.1108/CMS-11-2016-0228
Humphreys, J. H. (2002), "Transformational leader behavior, proximity and successful services marketing", Journal of Services Marketing. DOI: https://doi.org/10.1108/08876040210443373
Hurley, R.F., Hult, T.M., 1998. Innovation, market orientation, and organizational learning: an integration and empirical examination. Journal of Marketing 62 (3), 42–54. DOI: https://doi.org/10.1177/002224299806200303
Hwang, G. H., Lee, K. C. and Seo, Y. W. (2018), "How does Six Sigma influence creativity and corporate performance through exploration and exploitation?", Total Quality Management & Business Excellence, Vol. 29 No. 13-14, pp. 1668-1684. DOI: https://doi.org/10.1080/14783363.2017.1297199
Jāhāna, S. (2016), Human development report 2016: human development for everyone, United Nations Publications.
Jex, S. M. (2002), "Psychology a Scientist Practitioner Approach", in. New York: John Wiley & Sons, Inc.
Jung, D. I., Chow, C. and Wu, A. (2003), "The role of transformational leadership in enhancing organizational innovation: Hypotheses and some preliminary findings", The leadership quarterly, Vol. 14 No. 4-5, pp. 525-544. DOI: https://doi.org/10.1016/S1048-9843(03)00050-X
Jung, D. I. and Yammarino, F. J. (2001), "Perceptions of transformational leadership among Asian Americans and Caucasian Americans: A level of analysis perspective", Journal of Leadership Studies, Vol. 8 No. 1, pp. 3-21. DOI: https://doi.org/10.1177/107179190100800101
Kahn, S. and Pelgrim, W. (2010), "The role of the World Trade Organization and the'three sisters'(the World Organisation for Animal Health, the International Plant Protection Convention and the Codex Alimentarius Commission) in the control of invasive alien species and the preservation of biodiversity", Revue scientifique et technique (International Office of Epizootics), Vol. 29 No. 2, pp. 411-417.
Kalsoom, Z., Khan, M. A. and Zubair, S. S. (2018), "Impact of transactional leadership and transformational leadership on employee performance: A case of FMCG industry of Pakistan", Industrial engineering letters, Vol. 8 No. 3, pp. 23-30.
Khalique, M., Isa, A. H. B. M. and Nassir Shaari, J. A. (2011), "Challenges for Pakistani SMEs in a knowledge-based economy", Indus Journal of Management & Social Sciences, Vol. 5 No. 2.
Khattak, S. R., Batool, S. and Haider, M. (2017), "Relationship of leadership styles and employee creativity: A mediating role of creative self-efficacy and moderating role of organizational climate", Pakistan Journal of Commerce and Social Sciences (PJCSS), Vol. 11 No. 2, pp. 698-719.
Kot, S. (2018), "Sustainable supply chain management in small and medium enterprises", Sustainability, Vol. 10 No. 4, pp. 1143.
Krishnan, T. and Scullion, H. (2017), "Talent management and dynamic view of talent in small and medium enterprises", Human Resource Management Review, Vol. 27 No. 3, pp. 431-441. DOI: https://doi.org/10.1016/j.hrmr.2016.10.003
Lashley, C. (1999), "Employee empowerment in services: a framework for analysis", Personnel Review. DOI: https://doi.org/10.1108/00483489910264570
Lazarus, R. S. and Folkman, S. (1984), Stress, appraisal, and coping, Springer publishing company.
Leaders, Y. G. "World Economic Forum Annual Meeting 2016 Mastering the Fourth Industrial Revolution".
LePine, J. A., LePine, M. A., & Jackson, C. L. (2004). Challenge and hindrance stress:
Relationships with exhaustion, motivation to learn, and learning performance.
Journal of Applied Psychology, 89, 883–891
Locke, E. A. and Latham, G. P. (1990), A theory of goal setting & task performance, Prentice-Hall, Inc.
Ma, X. and Jiang, W. (2018), "Transformational leadership, transactional leadership, and employee creativity in entrepreneurial firms", The Journal of Applied Behavioral Science, Vol. 54 No. 3, pp. 302-324.
Ma, X. and Jiang, W. (2018), "Transformational leadership, transactional leadership, and employee creativity in entrepreneurial firms", The Journal of Applied Behavioral Science, Vol. 54 No. 3, pp. 302-324. DOI: https://doi.org/10.1177/0021886318764346
Mañas, M. A., Díaz-Fúnez, P., Pecino, V., López-Liria, R., Padilla, D. and Aguilar-Parra, J. M. (2018), "Consequences of team job demands: Role ambiguity climate, affective engagement, and extra-role performance", Frontiers in psychology, Vol. 8, pp. 2292.
Markova, G. and Ford, C. (2011), "Is money the panacea? Rewards for knowledge workers", International Journal of Productivity and Performance Management. DOI: https://doi.org/10.1108/17410401111182206
Marr, B., Gray, D. and Neely, A. (2003), "Why do firms measure their intellectual capital?", Journal of intellectual capital. DOI: https://doi.org/10.1108/14691930310504509
Martinaityte, I., Sacramento, C. and Aryee, S. (2019), "Delighting the customer: Creativity-oriented high-performance work systems, frontline employee creative performance, and customer satisfaction", Journal of Management, Vol. 45 No. 2, pp. 728-751. DOI: https://doi.org/10.1177/0149206316672532
Miao, R. and Cao, Y. (2019), "High-performance work system, work well-being, and employee creativity: Cross-level moderating role of transformational leadership", International journal of environmental research and public health, Vol. 16 No. 9, pp. 1640.
Moon, T. W., Hur, W.-M. and Hyun, S. S. (2019), "How service employees' work motivations lead to job performance: The role of service employees' job creativity and customer orientation", Current Psychology, Vol. 38 No. 2, pp. 517-532. DOI: https://doi.org/10.1007/s12144-017-9630-8
Munir, K. (2011), "Impact of stressors on the performance of employees", MPRA Paper, University Library of Munich, Germany, https://EconPapers.repec.org/RePEc:pra:mprapa:32729.
Nasir, J., Ibrahim, R. M., Sarwar, M. A., & Sabir, R. I. (2020). Impact Of High Involvement Work Practices On Employee Performances In Health Sector, Pakistan. The Journal of Management Theory and Practice (JMTP), 1(2), 22-32. DOI: https://doi.org/10.37231/jmtp.2020.1.2.24
Ng, T. W. and Feldman, D. C. (2012), "Employee voice behavior: A meta‐analytic test of the conservation of resources framework", Journal of Organizational Behavior, Vol. 33 No. 2, pp. 216-234. DOI: https://doi.org/10.1002/job.754
Oldham, G. R. and Cummings, A. (1996), "Employee creativity: Personal and contextual factors at work", Academy of management journal, Vol. 39 No. 3, pp. 607-634.
Osman, S., Shariff, S. H., & Lajin, M. N. A. (2016). Does innovation contribute to employee performance. Procedia-Social and Behavioral Sciences, 219, 571-579. DOI: https://doi.org/10.1016/j.sbspro.2016.05.036
Podsakoff, N. P., LePine, J. A. and LePine, M. A. (2007), "Differential challenge stressor-hindrance stressor relationships with job attitudes, turnover intentions, turnover, and withdrawal behavior: a meta-analysis", Journal of applied psychology, Vol. 92 No. 2, pp. 438.
Prajogo, D. I. and McDermott, C. M. (2011), "The relationship between multidimensional organizational culture and performance", International Journal of Operations & Production Management. DOI: https://doi.org/10.1108/01443571111144823
Raza, S., Minai, M. S., ul Haq, M. A., Ismail, A. I. and Zain, A. Y. M. (2018), "Entrepreneurial network towards small firm performance through dynamic capabilities: the conceptual perspective", Academy of Entrepreneurship Journal, Vol. 24 No. 4, pp. 1-9.
Rosing, K., Frese, M. and Bausch, A. (2011), "Explaining the heterogeneity of the leadership-innovation relationship: Ambidextrous leadership", The leadership quarterly, Vol. 22 No. 5, pp. 956-974. DOI: https://doi.org/10.1016/j.leaqua.2011.07.014
Sarwar, M. A., Awang, Z., Habib, M. D. (2019). Consumer Purchase Regret: A Systematic Review. International Journal of Academic Research in Business and Social Sciences. 9(9), 403- 425 DOI: https://doi.org/10.6007/IJARBSS/v9-i9/6307
Sadikoglu, E. and Zehir, C. (2010), "Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms", International journal of production economics, Vol. 127 No. 1, pp. 13-26. DOI: https://doi.org/10.1016/j.ijpe.2010.02.013
Sarooghi, H., Libaers, D. and Burkemper, A. (2015), "Examining the relationship between creativity and innovation: A meta-analysis of organizational, cultural, and environmental factors", Journal of business venturing, Vol. 30 No. 5, pp. 714-731. DOI: https://doi.org/10.1016/j.jbusvent.2014.12.003
Scuotto, V., Del Giudice, M., Bresciani, S. and Meissner, D. (2017), "Knowledge-driven preferences in informal inbound open innovation modes. An explorative view on small to medium enterprises", Journal of Knowledge Management. DOI: https://doi.org/10.1108/JKM-10-2016-0465
Sembiring, R. (2016), "Impact of human resources' knowledge and skills on SMEs' in Medan City, Indonesia", International Journal of Management, Economics and Social Sciences, Vol. 5 No. 3.
Shalley, C. E., Zhou, J. and Oldham, G. R. (2004), "The effects of personal and contextual characteristics on creativity: Where should we go from here?", Journal of management, Vol. 30 No. 6, pp. 933-958. DOI: https://doi.org/10.1016/j.jm.2004.06.007
Shin, S. J. and Zhou, J. (2003), "Transformational leadership, conservation, and creativity: Evidence from Korea", Academy of management Journal, Vol. 46 No. 6, pp. 703-714. DOI: https://doi.org/10.5465/30040662
Shin, Y., Sung, S. Y., Choi, J. N. and Kim, M. S. (2015), "Top management ethical leadership and firm performance: Mediating role of ethical and procedural justice climate", Journal of Business Ethics, Vol. 129 No. 1, pp. 43-57. DOI: https://doi.org/10.1007/s10551-014-2144-5
Small and Medium Enterprise Development Authority. (2011). SME development report 2010-11. Islamabad, Pakistan: SMEDA. Available from: http://www.smeda.org/index.php?option=com_phocadownload&view=category&id= 46&Itemid=566 (Accessed: May 16, 2014).
Small and Medium Enterprise Development Authority. (2009). SMEDA research report series. Islamabad, Pakistan: SMEDA. Available at: www.smeda.org.pk. (Accessed May 17, 2014).
Small and Medium Enterprise Development Authority. (2007). SME policy. Islamabad, Pakistan: SMEDA. Available at: http://www.smeda.org/index.php?option=com_phocadownload&view=category&id=46 &Itemid=566 (Accessed May 17, 2014).
Soomro, A. A., Breitenecker, R. J. and Shah, S. A. M. (2018), "Relation of work-life balance, work-family conflict, and family-work conflict with the employee performance-moderating role of job satisfaction", South Asian Journal of Business Studies. DOI: https://doi.org/10.1108/SAJBS-02-2017-0018
Subhan, Q. A., Mahmood, T. and Sattar, A. (2014), "Innovation and economic development: A Case of Small and Medium Enterprises in Pakistan", Pakistan Economic and Social Review, pp. 159-174.
Suifan, T. S., Abdallah, A. B. and Al Janini, M. (2018), "The impact of transformational leadership on employees' creativity", Management Research Review. DOI: https://doi.org/10.1108/MRR-02-2017-0032
Syed, A., Ahmadani, M. M., Shaikh, N. and Shaikh, F. M. (2012), "Impact analysis of SMEs sector in economic development of Pakistan: A case of Sindh", Journal of Asian Business Strategy, Vol. 2 No. 2, pp. 44-53.
Tërstena, A., Goga, A. J. and Jashari, B. (2020), "Improving the efficiency of human resources with the use of new technologies and reorganization process", International Journal of Research in Business and Social Science (2147-4478), Vol. 9 No. 1, pp. 31-38. DOI: https://doi.org/10.20525/ijrbs.v9i1.606
Terziev, V. and Georgiev, M. (2018), "Organizational development strategies", Knowledge International Journal, Vol. 28 No. 1, pp. 315-322. DOI: https://doi.org/10.35120/kij2801315t
Thompson, N. A. (2018), "Imagination and creativity in organizations", Organization Studies, Vol. 39 No. 2-3, pp. 229-250. DOI: https://doi.org/10.1177/0170840617736939
Tinofirei, C. (2011), The unique factors affecting employee performance in non profit organisations, University Of South Africa.
United Nation Industrial Development Organization.(2006). Diagnostic study for garment cluster Lahore. Vienna, Austria: UNDIO. Retrieved from: https://unido.org/fileadmin/user_media/UNIDO_Worldwide/Offices/UNIDO_Offices/Pakistan/DS_Garments_Cluster_Lahore_Pakistan_2006__m2__29-4-08.pdf (Accessed: February 13, 2015
United Nation Industrial Development Organization.(2013). Annual report 2013. Vienna, Austria: UNDIO. Retrieved from: http://www.unido.org/ fileadmin/user_media_ upgrade/Resources/ Publications/Annual_Report/ar2013_final_web_20140527.pdf (Accessed: December 02, 2014).
United Nation Industrial Development Organization.(2014). Independent country evaluation report. Vienna, Austria: UNDIO. Retrieved from: http://www.unido.org/fileadmin/ user_ media_ upgrade/Resources/Evaluation/e-book_PAKISTAN.pdf (Accessed: January 12, 2015).
Valaei, N., Rezaei, S. and Ismail, W. K. W. (2017), "Examining learning strategies, creativity, and innovation at SMEs using fuzzy set Qualitative Comparative Analysis and PLS path modeling", Journal of Business Research, Vol. 70, pp. 224-233. DOI: https://doi.org/10.1016/j.jbusres.2016.08.016
Van Beveren, J. (2002), "A model of knowledge acquisition that refocuses knowledge management", Journal of knowledge management. DOI: https://doi.org/10.1108/13673270210417655
Wallace, J. C., Edwards, B. D., Arnold, T., Frazier, M. L. and Finch, D. M. (2009), "Work stressors, role-based performance, and the moderating influence of organizational support", Journal of applied psychology, Vol. 94 No. 1, pp. 254.
Wang, G., Oh, I.-S., Courtright, S. H. and Colbert, A. E. (2011), "Transformational leadership and performance across criteria and levels: A meta-analytic review of 25 years of research", Group & organization management, Vol. 36 No. 2, pp. 223-270. DOI: https://doi.org/10.1177/1059601111401017
West, M. A., & Farr, J. L. 1990. Innovation at work. In M. A. West & J. L. Farr (Eds.), innovation and creativity at work: Psychological and organizational strategies: 3–13. Chichester: Wiley
Wincent, J. and ÖRtqvist, D. (2011), "Examining positive performance implications of role stressors by the indirect influence of positive affect: A study of new business managers", Journal of Applied Social Psychology, Vol. 41 No. 3, pp. 699-727. DOI: https://doi.org/10.1111/j.1559-1816.2011.00733.x
Wood, W. and Quinn, J. M. (2005), "Habits and the structure of motivation in everyday life". DOI: https://doi.org/10.1017/CBO9780511735066.006
World Economic Forum Annual Meeting 2016. (2020). Retrieved 13 July 2020, from https://www.weforum.org/events/world-economic-forum-annual-meeting-2016
Xie, K., Liu, J., Peng, H., Chen, G. and Chen, Y. (2009), "Early-warning management of inner logistics risk in SMEs based on label-card system", Production Planning and Control, Vol. 20 No. 4, pp. 306-319. DOI: https://doi.org/10.1080/00107510902914290
Yukl, G., 1999. An evaluation of conceptual weaknesses in transformational and charismatic DOI: https://doi.org/10.1016/S1048-9843(99)00013-2
leadership theories. Leadersh. Q. 10 (2), 285–305.
Zajda, J. (2005), International handbook on globalisation, education and policy research: Global pedagogies and policies, Springer Science & Business Media. DOI: https://doi.org/10.1007/1-4020-2960-8
Zhang, X. and Bartol, K. M. (2010), "Linking empowering leadership and employee creativity: The influence of psychological empowerment, intrinsic motivation, and creative process engagement", Academy of management journal, Vol. 53 No. 1, pp. 107-128. DOI: https://doi.org/10.5465/amj.2010.48037118
Zhou, J. and George, J.M. (2001), “When job dissatisfaction leads to creativity: encouraging the DOI: https://doi.org/10.1037/t55089-000
expression of voice”, Academy of Management Journal, Vol. 44 No. 4, pp. 682-696.
Zhou, J. and Shalley, C. E. (2007), Handbook of organizational creativity, Taylor & Francis.
Zhou, J. and Shalley, C. E. (2011), "Deepening our understanding of creativity in the workplace: A review of different approaches to creativity research", in APA handbook of industrial and organizational psychology, Vol 1: Building and developing the organization. American Psychological Association, pp. 275-302. DOI: https://doi.org/10.1037/12169-009
Zhou, Q., Hirst, G. and Shipton, H. (2012), "Promoting creativity at work: The role of problem‐solving demand", Applied psychology, Vol. 61 No. 1, pp. 56-80. DOI: https://doi.org/10.1111/j.1464-0597.2011.00455.x
Zhu, Y.-Q., Gardner, D. G. and Chen, H.-G. (2018), "Relationships between work team climate, individual motivation, and creativity", Journal of Management, Vol. 44 No. 5, pp. 2094-2115. DOI: https://doi.org/10.1177/0149206316638161