A Parallel Mediation Model of Employee Affective Commitment and HR Outcomes: Empirical Evidence from Judiciary of Pakistan

Main Article Content

Muhammad Salman Chughtai
Lenny Yusrini
Ayesha Khanum

Abstract

Attainment of goals and objectives of every institute lies in the performance of human resources. Public sector institutions and the judiciary as well face the problem of lower-level performance. In today's dynamic and competitive atmosphere, every organization needs to satisfy their employees to attain the optimum level of their skills and competencies to accomplish the organizational goals and objectives. The present study aims to examine the influence of HRM Practices on job satisfaction with the mediating mechanism of HR outcomes and employee affective commitment. Data collected for this study in two-time spans with a stratified random sample of 203 (186 males and 17 females) ministerial employees (Admin Office Coordinator, Senior Office Coordinator, and Office Coordinator) of Lahore High Court (Principal-seat and allied-Benches) to test the hypothesis. Findings of the study unveiled that HRM practices positively influenced the employees' satisfaction level. Moreover, mediation of HR outcomes and employee affective commitment found between the relationship of HRMPs and employee job satisfaction.

Downloads

Download data is not yet available.

Article Details

Section

Research Article

How to Cite

A Parallel Mediation Model of Employee Affective Commitment and HR Outcomes: Empirical Evidence from Judiciary of Pakistan. (2024). Journal of Management Info, 7(3), 192-210. https://doi.org/10.31580/jmi.v7i3.1606

References

Abdirahman, H. I. H., Najeemdeen, I. S., Abidemi, B. T., & Ahmad, R. B. (2018). The Relationship between Job Satisfaction, Work-Life Balance and Organizational Commitment on Employee Performance. Journal of Business and Management, 20(5), 76-81.

Absar, M. M. N., Azim, M. T., Balasundaram, N., & Akhter, S. (2010). Impact of human resources practices on job satisfaction: Evidence from manufacturing firms in Bangladesh. Economic Sciences Series, 62(2), 31-42.

Adam, F., & Kamase, J. (2019). The Effect Competence And Motivation To Satisfaction And Performance. International Journal of Scientific & Technology Research, 8(03), 132-140.

Ahmed, N. O. A. (2016). Impact of human resource management practices on organizational citizenship behavior: An empirical investigation from banking sector of Sudan. International Review of Management and Marketing, 6(4).

Alromaihi, M. A., Alshomaly, Z. A., & George, S. (2017). Job satisfaction and employee performance: A theoretical review of the relationship between the two variables. International Journal of Advanced Research in Management and Social Sciences, 6(1), 1-20.

Amarneh, S., & Muthuveloo, R. (2020). Human resource management practices and person-organization fit towards nurses’ job satisfaction. Management Science Letters, 10(14), 3197-3206. DOI: https://doi.org/10.5267/j.msl.2020.6.019

Asif, M., Qing, M., Hwang, J., & Shi, H. (2019). Ethical leadership, affective commitment, work engagement, and creativity: Testing a multiple mediation approach. Sustainability, 11(16), 4489. DOI: https://doi.org/10.3390/su11164489

Azeem, S. M., & Akhtar, N. (2014). Job Satisfaction and Organizational Commitment among Public Sector Employees in Saudi Arabia. International Journal of Business and Social Science, 5(7), 127-133.

Blom, R., Kruyen, P. M., Van der Heijden, B. I., & Van Thiel, S. (2020). One HRM fits all? A meta-analysis of the effects of HRM practices in the public, semipublic, and private sector. Review of Public Personnel Administration, 40(1), 3-35. DOI: https://doi.org/10.1177/0734371X18773492

Brayfield, A. H., & Rothe, H. F. (1951). An index of job satisfaction. Journal of Applied Psychology, 35(5), 307-311. DOI: https://doi.org/10.1037/h0055617

Butts, M. M., Casper, W. J., & Yang, T. S. (2013). How important are work–family support policies? A meta-analytic investigation of their effects on employee outcomes. Journal of Applied Psychology, 98(1), 1-25. DOI: https://doi.org/10.1037/a0030389

Cantarelli, P., Belardinelli, P., & Belle, N. (2016). A meta-analysis of job satisfaction correlates in the public administration literature. Review of Public Personnel Administration, 36(2), 115-144. DOI: https://doi.org/10.1177/0734371X15578534

Cegarra-Navarro, J.-G., Jiménez-Jiménez, D., García-Pérez, A., & Del Giudice, M. (2018). Building affective commitment in a financial institution through an ambidexterity context. European Business Review, 30(1), 2-25. DOI: https://doi.org/10.1108/EBR-07-2016-0093

Chandrawaty, C., & Widodo, W. (2020). The Mediation Mechanism Effect of Self-Efficacy and Achievement Motivation on Job Satisfaction: The Personality Perspective. Journal of Xi'an University of Architecture & Technology, XII(V), 258-266.

Cherif, F. (2020). The role of human resource management practices and employee job satisfaction in predicting organizational commitment in Saudi Arabian banking sector. International Journal of Sociology and Social Policy, 40(7/8), 529-541. DOI: https://doi.org/10.1108/IJSSP-10-2019-0216

Chukwuka, E. J., & Nwakoby, N. P. (2018). Effect of Human Resource Management Practices on Employee Retention and Performance in Nigerian Insurance Industry. World Journal of Research and Review (WJRR), 6(4), 27-41.

Coyle-Shapiro, J., Hoque, K., Kessler, I., Pepper, A., Richardson, R., & Walker, L. (2013). Human resource management. Undergraduate study in Economics, Management, Finance and the Social Sciences (subject guide). University of London, International programmes.

Datta, D. K., Guthrie, J. P., & Wright, P. M. (2005). Human Resource Management and Labor Productivity: Does Industry Matter? Academy of Management Journal, 48(1), 135-145. doi:10.5465/amj.2005.15993158 DOI: https://doi.org/10.5465/amj.2005.15993158

Deci, E. L., Connell, J. P., & Ryan, R. M. (1989). Self-determination in a work organization. Journal of Applied Psychology, 74(4), 580-590. DOI: https://doi.org/10.1037/0021-9010.74.4.580

Deci, E. L., & Ryan, R. M. (2008). Self-determination theory: A macrotheory of human motivation, development, and health. Canadian Psychology/Psychologie canadienne, 49(3), 182-185. doi:10.1037/a0012801 DOI: https://doi.org/10.1037/a0012801

Deci, E. L., & Ryan, R. M. (2015). Self-Determination Theory International Encyclopedia of the Social & Behavioral Sciences (pp. 486-491): Elsevier.

Deepa, E., Palaniswamy, R., & Kuppusamy, S. (2014). Effect of performance appraisal system in organizational commitment, job satisfaction and productivity. Journal of Contemporary Management Research, 8(1), 72.

Desa, N. M., Asaari, M. H. A. H., & Yim, C. L. (2020). Human Resource Management Practices and Job Satisfaction among Courier Service Provider Employees. International Journal of Asian Social Science, 10(6), 327-338. DOI: https://doi.org/10.18488/journal.1.2020.106.327.338

Dhermawan, A., Sudibya, I. G. A., & Utama, I. W. M. (2012). Pengaruh motivasi, lingkungan kerja, kompetensi, dan kompensasi terhadap kepuasan kerja dan kinerja pegawai di lingkungan kantor Dinas Pekerjaan Umum Provinsi Bali. Jurnal Manajemen, Strategi Bisnis, dan Kewirausahaan, 6(2), 173-184.

Diab, S. M., & Ajlouni, M. T. (2015). The influence of training on employee's performance, organizational commitment, and quality of medical services at Jordanian private hospitals. International Journal of Business and Management, 10(2), 117. DOI: https://doi.org/10.5539/ijbm.v10n2p117

Donati, S., Zappalà, S., & González-Romá, V. (2019). The double-edge sword effect of interorganizational trust on involvement in interorganizational networks: The mediator role of affective commitment. European Management Journal, 38(4), 613-622. DOI: https://doi.org/10.1016/j.emj.2019.12.014

Fatmasari, E., Al, M. M., & Wulida, A. T. (2018). The effect of quality of work-life and motivation on employee engagement with job satisfaction as an intervening variable. Russian Journal of Agricultural and Socio-Economic Sciences, 74(2), 108-114.

Fernandez, S., & Moldogaziev, T. (2011). Empowering public sector employees to improve performance: does it work? The American Review of Public Administration, 41(1), 23-47. DOI: https://doi.org/10.1177/0275074009355943

Gay, L. R., Mills, G. E., & Airasian, P. W. (2009). Educational research: Competencies for analysis and applications: Merrill/Pearson.

Georgellis, Y., Lange, T., Petrescu, A. I., & Simmons, R. (2008). Human resource management practices and workers' job satisfaction. International Journal of Manpower, 29(7), 651-667. DOI: https://doi.org/10.1108/01437720810908947

Ghamari Zare, Z., Purfarzad, Z., Anoosheh, M., Seraji, A., & Ghorbani, M. (2013). The correlation between quality of performance appraisal and job satisfaction of nurses. Quarterly Journal of Nursing Management, 1(4), 18-27.

Giauque, D., Anderfuhren-Biget, S., & Varone, F. (2013). HRM Practices, Intrinsic Motivators, and Organizational Performance in the Public Sector. Public Personnel Management, 42(2), 123-150. doi:10.1177/0091026013487121 DOI: https://doi.org/10.1177/0091026013487121

Gu, Z., & Siu, R. C. S. (2009). Drivers of job satisfaction as related to work performance in Macao casino hotels. International Journal of Contemporary Hospitality Management, 21(5), 561-578. DOI: https://doi.org/10.1108/09596110910967809

Hair, Black, W., Babin, B., & Anderson, R. (2010). Multivariate data analysis 7th edth ed. Upper Saddle River (NJ): Prentice Hall.

Hair.Jr, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2006). Multivariant Data Analysis (Pearson International Edition ed.). New Jersey: Pearson.

Hassan, S. (2013). The importance of role clarification in workgroups: Effects on perceived role clarity, work satisfaction, and turnover rates. Public Administration Review, 73(5), 716-725. DOI: https://doi.org/10.1111/puar.12100

Hee, O. C., & Jing, K. R. (2018). The Influence of Human Resource Management Practices on Employee Performance in the Manufacturing Sector in Malaysia. International Journal of Human Resource Studies, 8(2), 129. doi:10.5296/ijhrs.v8i2.12826 DOI: https://doi.org/10.5296/ijhrs.v8i2.12826

Ihsani, N., & Wijayanto, A. (2020). The effect of organizational culture, motivation, and job satisfaction on employee performance. Dinasti International Journal of Digital Business Management, 1(4), 492-502.

Ilardi, B. C., Leone, D., Kasser, T., & Ryan, R. M. (1993). Employee and supervisor ratings of motivation: Main effects and discrepancies associated with job satisfaction and adjustment in a factory setting 1. Journal of Applied Social Psychology, 23(21), 1789-1805. DOI: https://doi.org/10.1111/j.1559-1816.1993.tb01066.x

Ilham, R. (2017). The Impact of Organizational Culture and Leadership Style on Job Satisfaction and Employee Performance. Journal of Advanced Management Science, 50-53. doi:10.18178/joams.6.1.50-53 DOI: https://doi.org/10.18178/joams.6.1.50-53

Islam, M. S., Sarker, J., & Islam, M. M. (2018). Influence of HRM Practices on Employee Job Satisfaction: Evidence from Private Commercial Banks in Bangladesh. Global Journal of Management and Business Research, 18(3 (1)), 23-28.

Jain, D., & Garg, S. (2013). ‘Awareness towards the Performance Appraisal Systems in HRH Group of Hotels-A Case Study. International Journal of Marketing Financial Service and Management Research, 2(4), 28-49.

Jha, S., & Bhattacharyya, S. S. (2012). Study of Perceived Recruitment Practices and their Relationships to Job Satisfaction. Synergy (0973-8819), 10(1).

Kalgin, A., Podolskiy, D., Parfenteva, D., & Campbell, J. W. (2018). Performance management and job-goal alignment. International Journal of Public Sector Management, 30(1), 65-80. DOI: https://doi.org/10.1108/IJPSM-04-2016-0069

Kehoe, R. R., & Wright, P. M. (2013). The Impact of High-Performance Human Resource Practices on Employees’ Attitudes and Behaviors. Journal of Management, 39(2), 366-391. doi:10.1177/0149206310365901 DOI: https://doi.org/10.1177/0149206310365901

Khalid, M., Rehman, C. A., & Ilyas, D. (2014). HRM Practices and employee performance in public sector organizations in Pakistan: An Empirical study. International Journal of Management Sciences and Business Research, 3(2).

Khaola, P. (2019). Fostering creativity and innovation though leadership and affective commitment: The moderated mediation analysis. African Journal of Hospitality, Tourism and Leisure, 8, 1-12.

Khoreva, V., & Wechtler, H. (2018). HR practices and employee performance: the mediating role of well-being. Employee Relations, 40(2), 227-243. doi:10.1108/ER-08-2017-0191 DOI: https://doi.org/10.1108/ER-08-2017-0191

Koedel, C., Li, J., Springer, M. G., & Tan, L. (2017). The impact of performance ratings on job satisfaction for public school teachers. American Educational Research Journal, 54(2), 241-278. DOI: https://doi.org/10.3102/0002831216687531

Lubis, S. M., Dalimunthe, R. F., & Siahaan, E. (2019). The effect of learning organizations, achievement motivation through work environment as a moderating variable on the job satisfaction of temporary employees’(non medical) in the administration service of North Sumatra University Hospital Medan, Indonesia. European Journal of Human Resource Management Studies, 3(1), 42-58.

Madanat, H. G., & Khasawneh, A. S. (2018). Level of Effectiveness of Human Resource Management Practices and its Impact on Employees' Satisfaction in the Banking Sector of Jordan. Journal of Organizational Culture, Communications and Conflict, 22(1), 1-19.

Marescaux, E., De Winne, S., & Sels, L. (2013). HR practices and HRM outcomes: The role of basic need satisfaction. Personnel Review, 42(1), 4-27. DOI: https://doi.org/10.1108/00483481311285200

Meyer, J. P., & , & Allen, N. J. (1997). Commitment in the Workplace: Theory, Research, and Application. 2455 Teller Road, Thousand Oaks California 91320 United States: SAGE Publications, Inc.

Meyer, J. P., Allen, N. J., & Smith, C. A. (1993). Commitment to organizations and occupations: Extension and test of a three-component conceptualization. Journal of Applied Psychology, 78(4), 538-551. DOI: https://doi.org/10.1037/0021-9010.78.4.538

Meyer, J. P., Becker, T. E., & Vandenberghe, C. (2004). Employee commitment and motivation: a conceptual analysis and integrative model. Journal of Applied Psychology, 89(6), 991-1007. DOI: https://doi.org/10.1037/0021-9010.89.6.991

Meyer, J. P., Irving, P. G., & Allen, N. J. (1998). Examination of the combined effects of work values and early work experiences on organizational commitment. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 19(1), 29-52. DOI: https://doi.org/10.1002/(SICI)1099-1379(199801)19:1<29::AID-JOB818>3.0.CO;2-U

Ntiamoah, E., Abrokwah, E., Agyei-Sakyi, M., Opoku, B., & Siaw, A. (2014). An investigation into recruitment and selection practices and organizational performance. International Journal of Economics, Commerce and Management, 2(11), 1-11.

Nyangaresi, M., Nejeru, W., Mutavi, T., & Waithaka, N. (2013). Recruitment and selection process: A case of city council of Nairobi, Kenya. Review of Contemporary Business Research, 2, 40-44.

Octaviannand, R., Pandjaitan, N. K., & Kuswanto, S. (2017). Effect of Job Satisfaction and Motivation towards Employee's Performance in XYZ Shipping Company. Journal of Education and Practice, 8(8), 72-79.

Omar, A., Salessi, S., & Urteaga, F. (2017). Impact of management practices on job satisfaction. RAM. Revista de Administração Mackenzie, 18(5), 92-115. DOI: https://doi.org/10.1590/1678-69712017/administracao.v18n5p92-115

Orgambídez, A., & Almeida, H. (2020). Social support, role clarity and job satisfaction: a successful combination for nurses. International Nursing Review. doi:https://doi.org/10.1111/inr.12591 DOI: https://doi.org/10.1111/inr.12591

Patimah, S. (2015). The influence of recruitment and selection on the performance of state elementary school principals Bandar Lampung. Scientific Journals Peuradeun-International Multidisciplinary Journal, 3(1), 165-190.

Poon, J. M. (2012). Distributive Justice, Procedural Justice, Affective Commitment, and Turnover Intention: A Mediation–Moderation Framework 1. Journal of Applied Social Psychology, 42(6), 1505-1532. DOI: https://doi.org/10.1111/j.1559-1816.2012.00910.x

Preacher, K. J., & Hayes, A. F. (2004). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, & Computers, 36(4), 717-731. doi:10.3758/BF03206553 DOI: https://doi.org/10.3758/BF03206553

Rafii, M., & Andri, S. (2015). The influence of employee recruitment and placement on employee performance on PT. Bank Riaukepri Pekanbaru. Online Journal of Indonesia Faculty of Social and Political Sciences, 2(1), 1-12.

Rainey, H. G. (2009). Understanding and managing public organizations: John Wiley & Sons.

Rainey, H. G., & Chun, Y. H. (2005). Public and private management compared The Oxford handbook of public management (In E. Ferlie, L. E. Lynn, Jr., & C. Pollitt (Eds.) ed., pp. 72-102). Oxford, UK: Oxford University Press.

Ramamoorthy, N., & Flood, P. C. (2004). Gender and employee attitudes: The role of organizational justice perceptions. British Journal of Management, 15(3), 247-258. DOI: https://doi.org/10.1111/j.1467-8551.2004.00417.x

Rao, P. (2010). A resource‐based analysis of recruitment and selection practices of Indian software companies. Journal of Indian Business Research, 2(1), 32-51. DOI: https://doi.org/10.1108/17554191011032938

Robbins, S. P., Judge, T. A., & Sanghi, S. (2009). Organizational behaviour (13th ed). Doring Kindersley pvt. Ltd.

Ryan, R. M., & Connell, J. P. (1989). Perceived locus of causality and internalization: examining reasons for acting in two domains. Journal of Personality and Social Psychology, 57(5), 749. DOI: https://doi.org/10.1037/0022-3514.57.5.749

Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68-78. doi:10.1037/0003-066X.55.1.68 DOI: https://doi.org/10.1037/0003-066X.55.1.68

Ryan, R. M., & Deci, E. L. (2002). Overview of self-determination theory: An organismic-dialectical perspective. In E. L. Deci & R. M. Ryan (Eds.). Handbook of self-determination research (pp. 3-33). Rochester, New York: University of Rochester Press.

Ryan, R. M., & Deci, E. L. (2017). Self-determination theory: basic psychological needs in motivation, development, and wellness. New York: Guilford Press.

Sanger, G. M. (2013). Penilaian Prestasi Kerja, Keterlibatan Kerja, Motivasi Kerja Terhadap Kepuasan Kerja Pegawai di Kejaksaan Tinggi Sulawesi Utara. Jurnal EMBA: Jurnal Riset Ekonomi, Manajemen, Bisnis dan Akuntansi, 1(4).

Sattar, T., Ahmad, K., & Hassan, S. M. (2015). Role of human resource practices in employee performance and job satisfaction with mediating effect of employee engagement. Pakistan Economic and Social Review, 81-96.

Singh, K. (2004). Impact of HR practices on perceived firm performance in India. Asia Pacific Journal of Human Resources, 42(3), 301-317. doi:10.1177/1038411104048170 DOI: https://doi.org/10.1177/1038411104048170

Sobel, M. E. (1982). Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models. Sociological Methodology, 13, 290. doi:10.2307/270723 DOI: https://doi.org/10.2307/270723

Stazyk, E. C. (2016). The prevalence of reinvention reforms in local governments and their relationship with organizational goal clarity and employee job satisfaction. Public Performance & Management Review, 39(3), 701-727. DOI: https://doi.org/10.1080/15309576.2015.1137772

Stefurak, T., Morgan, R., & Johnson, R. B. (2020). The Relationship of Public Service Motivation to Job Satisfaction and Job Performance of Emergency Medical Services Professionals. Public Personnel Management, 0091026020917695. DOI: https://doi.org/10.1177/0091026020917695

Tao, A. K., & Campbell, J. W. (2019). Veterans and Job Satisfaction in the US Federal Government: The Importance of Role Clarity in the First Years of Civilian Employment. Public Personnel Management, 1-24.

Tessema, T. M., & Soeters, J. L. (2006). Challenges and prospects of HRM in developing countries: testing the HRM–performance link in the Eritrean civil service. The International Journal of Human Resource Management, 17(1), 86-105. doi:10.1080/09585190500366532 DOI: https://doi.org/10.1080/09585190500366532

Ting, Y. (1997). Determinants of job satisfaction of federal government employees. Public Personnel Management, 26(3), 313-334. DOI: https://doi.org/10.1177/009102609702600302

Vansteenkiste, M., Neyrinck, B., Niemiec, C. P., Soenens, B., De Witte, H., & Van den Broeck, A. (2007). On the relations among work value orientations, psychological need satisfaction and job outcomes: A self‐determination theory approach. Journal of Occupational and Organizational Psychology, 80(2), 251-277. DOI: https://doi.org/10.1348/096317906X111024

Yang, J., Pu, B., & Guan, Z. (2019). Entrepreneurial Leadership and turnover intention in startups: Mediating roles of employees’ job embeddedness, job satisfaction and affective commitment. Sustainability, 11(4), 1101. DOI: https://doi.org/10.3390/su11041101

Yousef, D. A. (2000). Organizational commitment: a mediator of the relationships of leadership behavior with job satisfaction and performance in a non‐western country. Journal of Managerial Psychology, 15(1), 6-28. DOI: https://doi.org/10.1108/02683940010305270

Yozi, N. A. (2018). Impact of Training and Development of Academics in an Institution of Higher Learning: A Case Study of a University of Technology. Business & Social Sciences Journal, 3(2), 70-89.

Yukongdi, V., & Shrestha, P. (2020). The Influence of Affective Commitment, Job Satisfaction and Job Stress on Turnover Intention: A Study of Nepalese Bank Employees. Review of Integrative Business and Economics Research, 9, 88-98.

Zamanan, M., Alkhaldi, M., Almajroub, A., Alajmi, A., Alshammari, J., & Aburumman, O. (2020). The influence of HRM practices and employees’ satisfaction on intention to leave. Management Science Letters, 10(8), 1887-1894. DOI: https://doi.org/10.5267/j.msl.2019.12.030

Zehra, N. (2016). Training & development barometer for effective transformation of organizational commitment and overall performance in banking sectors of KPK, Pakistan: Qualitative study of workforce of bank of Khyber. International Journal of Academic Research in Business and Social Science, 6(6). DOI: https://doi.org/10.6007/IJARBSS/v6-i6/2196

Most read articles by the same author(s)

1 2 3 4 5 6 7 8 9 10 > >> 

Similar Articles

You may also start an advanced similarity search for this article.