Service quality and customer delight in the hospitality sector of Pakistan. Journal of Management Info, [S. l.], v. 11, n. 3, p. 269–276, 2024. DOI: 10.31580/jmi.v11i3.3096. Disponível em: https://readersinsight.net/index.php/jmi/article/view/3096. Acesso em: 5 may. 2026.