Implementation total quality management (TQM) to determine competitive advantage in small and medium enterprise (SME). Journal of Management Info, [S. l.], v. 9, n. 1, p. 48–72, 2024. DOI: 10.31580/jmi.v9i1.2614. Disponível em: https://readersinsight.net/index.php/jmi/article/view/2614. Acesso em: 8 may. 2026.