How CRM Components Impact Customer Loyalty: A Case from Bangladesh Banking Industry. Journal of Management Info, [S. l.], v. 7, n. 2, p. 43–61, 2024. DOI: 10.31580/jmi.v7i2.1165. Disponível em: https://readersinsight.net/index.php/jmi/article/view/1165. Acesso em: 18 jun. 2026.