5S challenges and solutions at School of Economics, Finance and Banking (SEFB) Universiti Utara Malaysia

Abstract

Confidence and commitment in 5S practices are still not at a favorable level in SEFB. Why? The problems inherent who are not implementing 5S feel that the 5S works are not their responsibility. Therefore, the objectives of this study are (i) to identify the understanding level of 5S among SEFB staff, (ii) to identify the implementation level of 5S practices in SEFB, and (iii) to analyze the impact in the implementation of 5S to improvement SEFB. A survey using a questionnaire was used to achieve the objectives of the study. The survey form is divided into five (5) sections with four (4) components namely, a profile of respondents, level of 5S understanding, the impact of 5S enforcement, and the opportunity for improvement. The survey form is distributed online using Google Form and the frequency of distributions is two times (before and after 5S implementation) from the year 2019 to 2020. The finding of this study showed that overall staff in SEFB understand and feel that 5S implementation is an excellent management system. The level of implementation of 5S practices in SEFB was in good condition before the implementation of 5S but increased to a favorable situation after the implementation of 5S in terms of productivity, workplace quality, staff quality, and morale, and workplace safety. Finally, the benefits of 5S implementation in SEFB can be seen in various aspects especially to SEFB itself, to UUM, and to the surrounding community.