An evaluation of leadership strategies for improving employee performance in the fast-moving consumer foods industry
DOI:
https://doi.org/10.31580/ijer.v5i3.2618Keywords:
Leadership Strategies, Employee Performance, Fast-Moving Consumer Goods, Performance ImprovementAbstract
This exploration evaluated leadership strategies for improving employee performance that successful fast-moving consumer goods (FMCG) business leaders use to support employee engagement, improve performance, and increase revenue in the global pandemic era. The study adopted a pragmatic research philosophy, employing a sequential exploratory design starting with a qualitative and ending with a quantitative approach. The respondents included managers with over 5 years of managerial experience and nonmanagerial employees located in Bulawayo. The findings revealed that the majority of employees did not have a good work-life balance due to increased workload and long working hours, insufficient resources, lack of incentives, and fatigue being the major challenges. The study recommended that managers should closely focus on people's motivation and avail resources as a key strategic priority and enabler for high performance. They should incentivize the workforce, set achievable targets in line with available resources, and be willing to ethically implement all strategies geared towards improving the performance of employees.
References
Ahmed, H. O. K. (2016). A proposed systematic framework for applying hoshin kanri strategic planning methodology in educational institutions. European Scientific Journal, 12, 158-194. [Online]. Available at: https://www.researchgate.net/publication/312166870_A_Proposed_Systematic framework_for_Applying_Hoshin_Kanri_Strategic_Planning_Methodology_in_Educational_Institutions.
Alarape, A. A. (2013). Entrepreneurial orientation and the growth performance of small and medium enterprises in South Western Nigeria. Journal of Small Business and Entrepreneurship, 26, 553-577.
Arshadi, N. & Shahbazi, F. (2018). Workplace characteristics and turnover intention: Mediating role of emotional exhaustion. Procedia-Social and Behavioral Sciences, 84, 640 645
Bahn, S. and Weatherill, P. (2013). Qualitative social research: A risky business when it comes to collecting sensitive data. Qualitative Research, 13(1), 19-35. [Online]. Available at: https://www.researchgate.net/publication/236214860_Qualitative_social_research_A_risky_business_when_it_comes_to_collecting_%27sensitive%27_data
Bajwa, E. U., Yousaf, M. & Rizwan, M. (2014). Employee turnover intention in services sector of Pakistan. International Journal of Human Resource Studies, 4(2), 164- 180. [Online]. Available at: https://www.macrothink.org/journal/index.php/ijhrs/article/view/5905/4851
Burns, K., & Christie, A. (2013). Employment mobility or turnover? An analysis of child welfare and protection employee retention. Children and Youth Services Review, 35, 340-346. [Online]. Available at: https://cora.ucc.ie/bitstream/handle/10468/862/KB_EmploymentAV2013.pdf?sequence=2&isAllowed=y
Creswell, J. W., (2014). Research Design: Qualitative, Quantitative and Mixed Methods Approaches. 4th Edition, Thousand Oaks: Sage publications
Deschamps, F., De Silveira, W. G., de Lima, E. P., & da Costa, S. E. G. (2017). Guidelines for hoshin kanri implementation: Development and discussion. Production, Planning and Control. [Online]. Available at: https://www.tandfonline.com/doi/abs/10.1080/09537287.2017.1325020
Engelbrecht, J., Johnston, K. A., & Hooper, V. (2017). The influence of business managers IT competence on project success. International Journal of Project Management, 35, 994-1005
Grossoehme, D. H. (2014). Overview of qualitative research. Journal of Health Care Chaplaincy, 20, 109-122.
Jinda. E. (2020). Cost of disengaged employees in organisation. [Online] https://www.theindependent.co.zw/2020/02/28/cost-of-disengaged-employees-in-organisation/
Khedhaouria, A., Montani, F., & Thurik, R. (2017). Time pressure and team member creativity within R&D projects: The role of learning orientation and knowledge sourcing. International Journal of Project Management, 35, 942-954
Oppong, G. D., Chan, A. P. C. & Dansoh, A. (2017). A review of stakeholder management performance attributes in construction projects. International Journal of Project Management, 35, 1037-1051
Ratiu, P., & Suciu, L. E. (2013). Performance improvement strategies used by managers in the private sector. Annals of the University of Oradea, Economic Science Series, 22, 1613-1624. [Online]. Available on: https://ideas.repec.org/a/ora/journl/v1y2013i1p1613-1624.html
Sankaran, S., Banihashemi, S., Hossini, M. R. & Golizadeh, H. (2017). Critical success factors (CSFs) for integration of sustainability into construction project management practices in developing countries. International Journal of Project Management, 35, 1103-1119
Teddlie, C & Tashakkori, A. 2009. Foundations of Mixed Methods Research: Integrating Quantitative and Qualitative Approaches in the Social and Behavioral Sciences. Sage: London.
Van der Hoorn, B., & Whitty, S. J. (2017). The praxis of ‘alignment seeking’ in project
work. International Journal of Project Management, 35, 978-993.
Van der Walt, F. (2018). Workplace spirituality, Work engagement and thriving at work. South African Journal of Industrial Psychology, 44(0): 1-10
Vilnai-Yavetz, I., & Levina, O. (2018). Motivating social sharing of e-business content: Intrinsic motivation, extrinsic motivation, or crowding-out effect? Journal of Computers in Human Behavior, 79(5), 181–191.
Wile, D. (2014). Why doers do - Part 2: External - tangible elements of human performance. Performance Improvement, 53, 5-13. [Online]. Available at: https://onlinelibrary.wiley.com/doi/epdf/10.1002/pfi.21398 [Accessed on 12.09.2021]
Wijesundera, A. K. (2018). A study on the impact of motivation on employee performance. An exploratory case study on a Dubai based semi-government commercial bank. Cardiff School.
Downloads
Published
Issue
Section
License
Copyright (c) 2023 International Journal of Entrepreneurial Research

This work is licensed under a Creative Commons Attribution 4.0 International License.