The Competency Effects Towards The Job Performance Of Islamic Banking Employees In Malaysia : Religiosity as a Moderator

Abstract

The rapid growth and development of Islamic Bank should be aligned with the effective and efficient human capital development process. However, in the age of rising, there are still problems that create a public hesitation towards the Islamic banking system. No doubt, performance is related to the competency and job motivation and is quite popular whenever a discussion on the improvement of job performance. The term competency has been widely used in various industries. It relates to the knowledge, expertise and ability and values of the top performer in an organization. Past researches have been carried out on the Islamic banking especially in the areas of customer satisfaction, the selection factors of banking facilities among the consumers, analysis on the development and growth and liquidity requirement. However, there is still a lack of research on Islamic banking employees especially in relation to the elements of competency towards job performance among the employees and religiosity as the moderator. Hence, this study is conducted to fill the gap that exists in this existing knowledge. As such, the hypotheses were derived from the literature as follows:

Hypothesis 1: There is significant relationship between technical competency and job performance of Islamic banking employees in Malaysia

Hypothesis 2: There is significant relationship between behavioral competency and job performance of Islamic banking employees in Malaysia

Hypothesis 3: Religiosity has the moderator effect to influence the relationship between technical competency and job performance of Islamic banking in Malaysia

Hypothesis 4: Religiosity has the moderator effect to influence the relationship between behavioral competency and job performance of Islamic banking in Malaysia.