The The Effect Of Emotional Intelligence On Affective Commitment: A Study Of Royal Malaysia Police


emotional intelligence, affective commitment, police officers

How to Cite

Baker, R. bin, Jaaffar, A. H. bin, Ibrahim, H. I. bin, Hassan, M. A. bin, & Sallehuddin, H. bin. (2019). The The Effect Of Emotional Intelligence On Affective Commitment: A Study Of Royal Malaysia Police. Asia Proceedings of Social Sciences, 4(2), 24-26.


This study aimed to determine the effect of emotional intelligence on affective commitment among police officers. There are four dimensions of emotional intelligence to be measured including self-emotional appraisal (SEA), other's emotional appraisal (OEA), use of emotions (UOE) and regulation of emotions (ROE). The study involved a sample of 372 police officers selected in five contingents: Sabah, Sarawak, Johor, Selangor and Kuala Lumpur. The result of the study showed that the SEA, OEA, UOE and ROE increases affective commitment with strong relation.


Ayala, E. M. V. (2018). Examining the relationship between the emotional intelligence of principals as perceived by teachers and teachers' organizational commitment. Doctoral Dissertation, Our Lady of the Lake University, San Antonio, Texas

Wallace, M. J. (2018). A quantitative explanatory analysis examining the moderating effect of generational cohort on emotional intelligence and organizational commitment among nonprofit employees. Doctoral dissertation, Capella University

Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance, and normative commitment. Journal of Occupational Psychology, 63, 1-18.

Baker, R., & Ibrahim, H. I. (2017). Kecerdasan emosi dan komitmen afektif: Peranan keterikatan kerja sebagai pengantara. Jurnal Pengurusan, 49 (2017) 103-115.

Baker, R., & Ibrahim, H. I. (2014). Tekanan kerja dalam organisasi kepolisan: Tinjauan dalam perspektif kecerdasan emosi. Jurnal Kemanusiaan, 12(2), 1-24.

Bhalerao, H., & Kumar, S. (2016). Role of emotional intelligence in leaders on the commitment level of employees: A study in information technology and manufacturing sector in India. Business Perspectives & Research, 4(1), 41-53.

Shafiq, M., and Rana, A. R. (2016). Relationship of emotional intelligence to organizational commitment of college teachers in Pakistan. Eurasian Journal of Educational Research, 62, 1-14.

Wong, C.-S., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly, 13(3), 243-274.

Yaakub, Y. & Yaacob, Z. (2018). Elemen kritikal kualiti perkhidmatan polis terhadap kepuasan pelanggan di Malaysia. Labuan Journal of Muamalat and Society, 12, 148-157.
Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.