Determination of Capabilities, Knowledge, and Skills for Superior Human Resources through Competence in Employees in the Port Area at Tanjung Balai Karimun, Riau Islands, Indonesia

Abstract

The community complains about the service at the sea passenger port in Tanjungbalai Karimun because it is considered unfriendly to passengers. This port is the only entrance to The Tanjung Balai Karimun Port and was built decades ago. One complaint is the surly service. The number of respondents in this study was 300. With the Slovin formula, 172 samples were obtained. The analysis tool used the AMOS software version 24. The following results were obtainedThe Capabilities' influence on the Competence metric is very indicative of a positive result. There is a strong positive correlation between the Determination and Knowledge to Competence variables. In this case, the Skills vs. Competence outcome is overwhelmingly favorable. Knowledge has a very favorable impact on the Superior Human Resources decision. In a highly encouraging turn of events, the Capabilities variable's determination of the Superior Human Resources variable was found to be true. Positive but unimportant result from applying The Skills variable to the Superior Human Resources variable. Competence has a highly favorable effect on the Superb Human Resources criterion. Competence on the job has a square correlation of 89.6%, whereas superior human resources has a correlation of 100.00%. The already-significant factors are being kept that way, while the determination of the Skills variable on the Superior Human Resources. One direct result of the diversity of abilities required of every organizer is the importance of encouraging "initiative." Able to use scientific principles to manipulate a wide range of objects. They can improve if they are honed and practiced to the point where their powers are increased to the point where they become experts or masters in one of the existing skill categories. Power is not about what one does but rather what one is capable of doing. Common government employees are needed solely for administrative duties.