Developing a Conceptual Model of Implementation of Business Functions Integration in the Internal Business Process Performance
PDF

Keywords

Business Function Integration
Business Process Performance
Market Based View
Resource Based View
Corporate Culture
DeLone and McLean's Model

How to Cite

Yulianto, E., Sudirman, I., Sutarman, Setiawan, A., & Ruhanda. (2021). Developing a Conceptual Model of Implementation of Business Functions Integration in the Internal Business Process Performance. Asia Proceedings of Social Sciences, 8(2), 73-78. https://doi.org/10.31580/apss.v8i2.1891

Abstract

The research used in assessing the performance of internal business processes in this study uses strategic management theory and operations management through the Resource-Based View approach, Market-Based View aspects and Organization Culture. The Banking Industry has to think about the business processes and workflows to empower employees and what they need to do to stay competitive in the face of rapidly changing competition. The method used in this research is a Literature Review with a descriptive approach that will produce a conceptual model. The resulting conceptual model development was adopted from DeLone and McLean's Model about the success of the Information System which was combined with the input variables studied to produce an implementation model for the integration of business functions to improve the performance of internal business processes.

https://doi.org/10.31580/apss.v8i2.1891
PDF
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.