Job Satisfaction of Female Employees in Microfinance Institutions of Bangladesh
PDF

Keywords

Microfinance institutions
Female Employee
Job Satisfaction
Engagement

How to Cite

Md Nazim Uddin, Hamdino Hamdan, Che Embi, N. A., Kassim, S., & Norma Bt Md Saad. (2020). Job Satisfaction of Female Employees in Microfinance Institutions of Bangladesh. International Journal of Entrepreneurial Research, 3(1), 1-7. https://doi.org/10.31580/ijer.v3i1.925
Share |

Abstract

The purpose of this study is to examine the level of female employee satisfaction regarding their job of microfinance institutions in Bangladesh. Moreover, it focuses on the various factors that influence female employee job satisfaction of microfinance institutions. The study utilised quantitative research methods and used Herzberg’s motivation-hygiene theory (19590. A total of 24 structured questionnaires with five dimensions have been given to 100 female respondents of selected microfinance institutions in Bangladesh. The findings reveal that some variables (performance-based salary increment, available opportunities for promotion, satisfaction on job environment, colleagues help during huge workload, opportunity to interact with other employees on a formal level, use of skill, experience & qualification, recognition for good work, and learning opportunity) have significant impact on female employee satisfaction  in the microfinance institutions. The limitation of the studied investment fund is that it invests in expanding and mature microfinance institutions (MFIs). So the results of this research can only be generalised to expanding and mature MFIs. This study aims at contributing for better female employees job satisfaction of the MFIs given that it has substantial implications on financial benefit, work environment, job security, decision making, training and resources of the MFIs.

https://doi.org/10.31580/ijer.v3i1.925
PDF

References

Agnes, M., Kiarie, W., Maru, L. C., & Cheruiyot, T. K. (2017). Leader personality traits and employee job satisfaction in the media sector, Kenya. https://doi.org/10.1108/TQM-09-2015-0117.

Akter, A., Wali, S. B., Kamal, M. R., & Parvin, M. M. (2017). Factors affecting job satisfaction of working mothers of readymade garments sector in Bangladesh. Issues in Business Management and Economics, 5(2), 25-36.

Al Zabir, A., Mozahid, M. N., Bhuiyan, M. S., Lima, R. A., & Tasnim, A. (2018). Factors Influencing Job Satisfaction of Women Employees in Public and Private Sectors in Sylhet City, Bangladesh. Asian Journal of Education and Social Studies, 1-6.

Alghamdi, M. G., Topp, R., & AlYami, M. S. (2018). The effect of gender on transformational leadership and job satisfaction among Saudi nurses. Journal of advanced nursing, 74(1), 119-127.

Antonaki, X., & Trivellas, P. (2014). Psychological Contract Breach and Organizational Commitment in the Greek Banking Sector : The mediation effect of Job satisfaction. Procedia - Social and Behavioral Sciences, 148, 354–361. https://doi.org/10.1016/j.sbspro.2014.07.053.

Aziri, B. (2011). Job satisfaction : a literature review, 3(4), 77–86.

Bailey, A. A. (2016). The roles of employee job satisfaction and organizational commitment in the internal marketing-employee bank identification relationship. https://doi.org/10.1108/IJBM-06-2015-0097.

Bari, P. (2012). The Review of Job Satisfaction, (Ix), 13–19.

Bartolo, K., & Furlonger, B. (2006). Leadership and job satisfaction among aviation fire fighters in Australia.

Bruce McAfee, V. Q. and A. A. (2013). The effect of discretion , outcome feedback , and process feedback on employee job satisfaction.

Chen, X., Zhao, K., & Liu, X. (2012). Improving employees ’ job satisfaction and innovation performance using conflict management. https://doi.org/10.1108/10444061211218276

Choo, S., Bowley, C., & Bowley, C. (2016). Using training and development to affect job satisfaction within franchising Franchising. https://doi.org/10.1108/14626000710746745

Crossman, A. (2006). The relationships of age and length of service with job satisfaction : an examination of hotel employees in Thailand. https://doi.org/10.1108/02683940310502421.

Davies, G., Mete, M., & Whelan, S. (2018). When employer brand image aids employee satisfaction and engagement. Journal of Organizational Effectiveness: People and Performance, 5(1), 64-80.

Dhanpat, N., Modau, F. D., Lugisani, P., Mabojane, R., & Phiri, M. (2018). Exploring employee retention and intention to leave within a call centre. SA Journal of Human Resource Management, 16(1), 1-13.

Groot, Wim, H. M. van den B. (2012). Job satisfaction of older workers.

Hauff, S., Richter, N., & Richter, N. (2015). Power distance and its moderating role in the relationship between situational job characteristics and job satisfaction An empirical analysis using different. https://doi.org/10.1108/CCM-11-2013-0164

Hur, Won-Moo, Tae-Won Moon, Y. S. J. (2015). Customer response to employee emotional labor : the structural relationship between emotional labor , job satisfaction , and. https://doi.org/10.1108/JSM-07-2013-0161nie

Islam, R., Zaki, A., & Ismail, H. (2008). Employee motivation : a Malaysian perspective, 18(4), 344–362. https://doi.org/10.1108/10569210810921960

Jerrell D. Coggburn, R. Paul Battaglio, Jr., and M. D. B. (2014). Employee job satisfaction and organizational performance: the role of conflict management.

Kamal, R. (2017). Factors affecting job satisfaction of working mothers of readymade garments sector in Bangladesh, 5(2), 25–36.

Kara, D., Uysal, M., & Magnini, V. P. (2012). Gender differences on job satisfaction of the five-star hotel employees. https://doi.org/10.1108/09596111211258919.

Kara, D., Kim, H., & Uysal, M. (2018). The effect of manager mobbing behaviour on female employees’ quality of life. Current Issues in Tourism, 21(13), 1453-1467.

Khattak, A., & Park, Y. E. (2018). Environmental upgrading of an apparel firm in Bangladesh: a case study of VIYELLATEX. Emerald Emerging Markets Case Studies, 8(3), 1-16.

Kianto, A., Vanhala, M., & Heilmann, P. (2016). The impact of knowledge management on job satisfaction. https://doi.org/10.1108/JKM-10-2015-0398.

Lu, L., Lu, A. C. C., Gursoy, D., & Neale, N. R. (2016). Work engagement, job satisfaction, and turnover intentions: A comparison between supervisors and line-level employees. International Journal of Contemporary Hospitality Management, 28(4), 737-761.

Lu, H., Zhao, Y., & While, A. (2019). Job satisfaction among hospital nurses: A literature review. International journal of nursing studies.

Mason, D. L. C. (2011). Keeping the promise Psychological contract violations for. https://doi.org/10.1108/02683940310459574

Nie, D., Lämsä, A. M., & PuÄÄ—taitÄ—, R. (2018). Effects of responsible human resource management practices on female employees’ turnover intentions. Business Ethics: A European Review, 27(1), 29-41.

Pang, K., Lu, C., Pang, K., & Lu, C. (2018). Organizational motivation , employee job satisfaction and organizational performance An empirical study of container shipping companies in Taiwan. https://doi.org/10.1108/MABR-03-2018-0007.

Pantouvakis, Angelos, N. B. (2014). The link between organizational learning culture and customer satisfaction Confirming relationship and exploring. https://doi.org/10.1108/09696471311288528

Pelit, Elbeyi, Yu¨ksel O¨ ztu¨rk, Y. A. (2011). The effects of employee empowerment on employee job satisfaction A study on hotels in Turkey. https://doi.org/10.1108/09596111111153475

Pham, T., Talavera, O., & Zhang, M. (2018). Self-employment, financial development, and well-being: Evidence from China, Russia, and Ukraine. Journal of Comparative Economics, 46(3), 754-769.

Rahman, M. M., Gupta, A. Das, & Moudud-ul-huq, S. (2012). Job Satisfaction of Female Employees in Financial Institutions of Bangladesh: A Study on Selected Private Commercial Banks in Chittagong, 12(14).

Road, G. (2014). Job Satisfaction of Bank Employees in Bangladesh, 5(1), 1–8.

Roney, L. N., & Acri, M. C. (2018). The cost of caring: An exploration of compassion fatigue, compassion satisfaction, and job satisfaction in pediatric nurses. Journal of pediatric nursing, 40, 74-80.

Tanwar, K., & Prasad, A. (2016). The effect of employer brand dimensions on job satisfaction: gender as a moderator. Management Decision, 54(4), 854-886.

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.